Task management & issue tracking
Every issue reported, assigned, and fixed.
LEIS is the task management platform for operations teams — restaurants, hotels, facilities, and factories. Staff report problems in seconds, managers see everything in real time, and nothing slips through the cracks.
Trusted by operations teams at
How it works
From chaos on the floor to one clear queue
One place where every problem lands, gets an owner, and gets fixed — instead of radio calls, paper notes, and group chats.
- 01
Report in seconds
Snap a photo, pick a location, submit. Staff — or a QR code on the wall — get the issue into LEIS the moment it appears.
- 02
Assign with priority
Managers set priority and due date and hand the task to the right person. Everyone involved is notified instantly.
- 03
Resolve and prove it
Comments, photos, and status updates live on the task — with a full audit trail from first report to final check.
Features
Everything an operations team needs — nothing it doesn't
Real-time reporting
Issues arrive with photos, videos, category, and location — not as a vague message someone has to decode.
QR code shortcuts
A code on the fryer, the room door, or the machine opens a pre-filled report for that exact spot.
Priorities & due dates
Low, medium, high — plus a deadline. Overdue and high-priority work stays loudly visible.
Roles & permissions
Admins, managers, and staff each see exactly what they should — across every location.
Comments & media
The whole conversation lives on the task: updates, photos of the fix, sign-off.
Dashboards & audit trail
Resolution times, hotspots, and a complete history of who did what, when.
QR reporting
From a sticker on the wall to a filed report
Print a QR code for any room, machine, or asset. Scanning it opens a report with the location already filled in — staff just add a photo and hit submit. No app hunting, no wrong-room mix-ups.
New report
Room 204 · Floor 2
Location pre-filled from the code
Automated detection
Some issues report themselves
Connect sensors and integrations and LEIS opens the task the moment a reading drifts out of range — freezer temperature at 3 a.m., a machine fault on the line — with the right team already notified.
−9.4 °C → −2.1 °C
Freezer temperature above safe range
Opened automatically by sensor integration · maintenance team notified
Visibility
Managers see everything. Finally.
Live dashboards show what's open, what's overdue, and where problems cluster — per team, per location, per week. Every task keeps a complete audit trail for handovers, reviews, and compliance.
This week
All locations12
Open issues
48
Resolved this week
3.2h
Avg. resolution
Industries
Built for the floor, not the back office
LEIS runs wherever work is physical and time matters.
Restaurants & food service
Broken fryers, HACCP checks, cleaning rounds — tracked per branch.
Hotels & hospitality
Room defects and housekeeping tasks resolved before the next check-in.
Facilities & property
Tenant reports, technician dispatch, and maintenance history in one place.
Manufacturing & logistics
Machine faults and safety findings routed to the right crew instantly.
Built by Alpine Edge
Engineered by the team behind Swiss cloud & DevOps projects
LEIS is developed, hosted, and supported by Alpine Edge — a Swiss-Albanian consultancy for cloud infrastructure, DevOps automation, private AI, and call center technology across Europe and MENA. The engineers who run production infrastructure for other companies run yours too.
FAQ
Common questions
What is LEIS?
LEIS is a task management and issue-tracking platform built by Alpine Edge for operations teams. Staff report issues in real time with photos and videos, managers assign work with priorities and due dates, and dashboards track every task through to resolution.
How does issue reporting work in LEIS?
Anyone on your team can submit an issue in seconds: add a title, description, photos or videos, pick a category and location, and set a priority. The right people are notified immediately and can comment, delegate, or resolve the task.
What are QR codes used for in LEIS?
You can place QR codes on equipment, rooms, or locations. Scanning a code opens a pre-filled report for that exact spot, so staff can flag a problem in seconds without searching through menus.
Which industries use LEIS?
LEIS is used by hospitality, food service, facilities, manufacturing, and logistics teams — including restaurant brands such as KFC and Pizza Hut franchises, hotels such as The Crown Hotel, and industrial operators such as HAKO Albania.
Does LEIS support roles and permissions?
Yes. Administrators control who can create, assign, and resolve tasks. Managers see their teams and locations, staff see the tasks relevant to them, and sensitive settings stay locked down.