Features
Everything your team needs to fix things fast
LEIS covers the whole life of an issue — capturing it, routing it, resolving it, and learning from it.
Capture
Get every problem into the system
Issues used to live in radio calls and group chats. With LEIS they land in one queue — photographed, categorized, and located.
Photo & video reports
Every issue arrives with pictures, category, and location — clear enough to act on immediately.
QR code reporting
Codes on rooms, machines, and assets open a pre-filled report for that exact spot.
Sensor automation
Integrations open issues automatically when a reading drifts out of range — day or night.
Works on any phone
Staff report from the device already in their pocket. No training course required.
New report
Room 204 · Floor 2
Location pre-filled from the code
Organize
Give every task an owner and a deadline
Assignment, priority, and due date in two taps — so accountability is never fuzzy.
Priorities & due dates
Low, medium, high — plus deadlines. Overdue work is impossible to ignore.
Roles & permissions
Admins, managers, and staff each get exactly the visibility and control they need.
Multi-location
Branches, floors, and sites stay separated — with a combined view for management.
Categories & teams
Electrical, cleaning, maintenance — route each report to the crew that owns it.
Fryer stopped working
The fryer in the kitchen stopped working during service. It's likely an electrical issue.
Resolve
Work the task where the task lives
No side channels. Updates, questions, and proof of the fix stay attached to the issue itself.
Comments & media
The whole conversation lives on the task — questions, updates, and photos of the fix.
Instant notifications
Assignees, watchers, and managers hear about changes the moment they happen.
Checked the breaker — it's the socket. Replacing it now, done in ~20 min.
Perfect. Attach a photo when it's back up.
fryer-fixed.jpg
Back up and running.
Analyze
Turn fixes into fewer breakdowns
Dashboards and history show where problems cluster, so you can fix causes — not just symptoms.
Live dashboards
Open issues, resolution times, and hotspots — per location, team, and week.
Full audit trail
Every step is recorded: who reported, who fixed, and when — ready for reviews and compliance.
This week
All locations12
Open issues
48
Resolved this week
3.2h
Avg. resolution